Privacy Policy

Update: March 2023

This privacy policy sets out and informs you of the manner in which Noresta experience uses and protects the information you provide to Noresta experience, if any, when you use this site accessible from the following URL:

Please note that this privacy policy may be modified or supplemented at any time by Noresta experience, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this privacy and cookie use policy regularly in order to be aware of any changes.

Identity of the data controller

Andréa Surtouque
375 chemin de l’église 14430 Gerrots

Personal data

Noresta experience processes personal data in accordance with the European Regulation 2016/679 on the protection of personal data (RGPD). Personal data is any data that directly or indirectly identifies you, such as your first name, last name, email address and IP address.

The collection of this data takes place :

as soon as you consult the pages of the site

  • when a link leads you to another website, online application or social network, you should refer to the data processing conditions of these services
  • when you contact Noresta experience via email or web form.

Processed data

The personal data collected and processed automatically are listed in the following table.

Situations Personal data collected and processed
You consult one or more pages IP address
You contact me via an electronic form
or by e-mail.

Name, first name, e-mail address, phone number, postal information, which you enter.

Schedules, pick-up and drop-off locations
All service reservation information via the Fare Harbor module

E-mail exchanges via the contact form and messaging systems.

Metadata linked or not to your e-mail.

Non-personal data is also collected automatically without linking to your IP address, thus respecting your anonymity. They are used to establish statistics and to improve the content (choice of language, search engine used, keywords used, site by which you arrived, pages consulted, duration of consultation per page, date and time of access, browser used, platform and/or operating system). The platform used is Google Analytics.

You can prevent the use and the deposit of this cookie on your computer by going to

Purposes of the processing

Personal data are collected and processed in order to :

  • inform you
  • answer your questions
  • process the files and requests that concern you

Data is also collected and processed anonymously :

  • for statistical and qualitative purposes, in order to improve our services

Use of cookies

When you visit the site, “cookies” may be placed on your computer’s hard drive.

A cookie is a text file placed by a website’s server in the browser of your computer or mobile device when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

Name of the cookie Purpose Shelf life
_gat Google analytics tracking 1 min
_ga Google analytics tracking 1 year
_gid Google analytics tracking 24 hours
cookieyes-consent CookieYes sets this cookie to remember users’ consent preferences so that their preferences are honored on subsequent visits to this site. It does not collect or store any personal information about site visitors. 1 year
_GRECAPTCHA This cookie is set by the Google recaptcha service to identify bots to protect the website from malicious spam attacks. 5 months
datadome trip advisor session
csrftoken fare harbor 1 year
_abck trip advisor 1 year
bm_sz trip advisor 4 hours
TASSK trip advisor 5 months
ServerPool trip advisor session
TATravelInfo trip advisor 14 days
_gat_gtag_UA_* google analytics 1 min
TADCID trip advisor 10 years
TAUnique trip advisor 2 years
TASession trip advisor session
NID google 6 months
SRT trip advisor 30 min
TART trip advisor 5 days
TAUD trip advisor 14 days
TACds trip advisor 2 months
fh-target-language fare harbor session
fh-units-language fare harbor session
fh-content-language fare harbor session
__vt trip advisor 1 hour
PMC trip advisor 2 years
TASID trip advisor 30 min
isEU fare harbor never

This site uses the following cookies :

  • Proprietary cookies
    • necessary for the proper functioning of the site
  • Third-party cookies (issued and managed by their publisher)
    • Statistical cookies from Google analytics
    • Cookies intended to improve the interactivity of the site (social network sharing : Facebook)

Refusal to install these cookies may result in the impossibility to access certain services.

Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, please see below for links to the help needed to access your browser’s cookie menu :

Chrome :
Firefox :
Internet Explorer :
Opera :
Safari :

For more information on the tools for controlling cookies, you can consult the website of the CNIL :

Cookies are kept for a period of 12 months.

Right of access, rectification, opposition and deletion

You have rights concerning the personal data we use: access, rectification, opposition and deletion. Each request will be processed within 30 days provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the case of a request by e-mail) or a signed photocopy of your valid identity document (in the case of a request in writing).

Noresta experience informs you that it will have the right, if necessary, to oppose requests that are clearly abusive (due to their number, repetitive or systematic nature).

To exercise your rights, you can :


If you consider that Noresta experience is not respecting its obligations with regard to your personal information, you can make a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link :